• The Experience Management Platform?

    Deliver exceptional
    customer, product, brand
    and employee experiences
    on the #1 XM platform

    Four core experiences of business.
    One powerful system of action.

    Customer Experience

    Turn customers into fanatics

    Get feedback from customers at every meaningful touchpoint, analyze their comments to know what to do, then take action on the things that deliver measurable impact.

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    Employee Experience

    Turn employees into ambassadors

    Improve the employee experience at every moment that matters with actionable insights for every people leader in the organization.

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    Product Experience

    Turn products into obsessions

    Launch breakthrough products by putting people at the heart of every decision from
    the features you develop to your pricing
    and packaging.

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    Brand Experience

    Turn brands into religions

    Understand your market and your competitors better than ever before, and create lasting connections with your customers.

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    Research Core

    Great experiences need a great foundation

    Get started with the world’s #1 research platform. Drag-and-drop simplicity. Automated analytics. Sophisticated research, made simple.

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    How XM Works

    Experience Management (XM) is how the world’s most successful businesses continuously improve the experiences people have with their organizations. XM focuses the entire company on delivering value to customers and employees, helping drive immediate bottom line results and create long-term value for shareholders. Here’s how it works:

    1. Qualtrics makes it easy to collect feedback from customers, employees, suppliers, partners, or any other stakeholder using the channels they prefer.
    2. Using advanced text and voice analytics, Qualtrics automatically surfaces hidden insights buried deep in customer feedback.
    3. With powerful AI and machine learning, Qualtrics generates recommended actions, then automatically routes them to the people in the best position to effect change.
    Learn more

    Get started with your
    personalized demo

    Look under the hood to see how it all works - book a demo with one of our experts and we’ll show you what the experience management platform can do.

    Here’s what to do

    • Fill in your details and click "Request Demo"
    • We’ll get in touch to book a date and time
      for a demo with one of our experts
    • On the day, we’ll walk you through the platform
      and show you how it all works

    Thank you for requesting a demo.
    We'll reach out
    to you shortly!

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